Frequently Asked Questions

We gathered the most popular topics from farmer trainings, WhatsApp groups, and live support so you can get the help you need in one place.

🌱Farming 📱App Usage 🤝Support
Baykart is built for smallholder farmers, aggregation groups, and cooperatives. Buyers and logistics partners can also create verified accounts to source produce directly from trusted farmers.
Open the Marketplace tab, tap “List Produce,” and upload harvest quantity, grade, and pickup location. Our quality team reviews listings within 2 hours and notifies you when they go live.
Core advisory content, pest alerts, and community chats are free. Premium bundles—such as financing tools or logistics dispatching—carry a small service fee that is shown before checkout.
We distribute regenerative agronomy playbooks, soil health reminders, and carbon-smart input tips. Impact metrics are tracked per farm so cooperatives can report progress to funders.
The app stores weather summaries, advisory tips, and market prices locally. When you reconnect, new insights sync automatically so you never miss a pest alert or buyer request.
Tap Help → “Talk to an Agent” to message our support desk, request a call-back, or schedule an on-farm visit. Training videos are also available inside the Learning tab.
All accounts use encrypted connections and secure authentication. Only authorized Baykart staff and partners supporting your farm workflow can view your information.
Yes. Log in on any supported Android device and your farm profile, alerts, and buyer chats will sync instantly. Remember to sign out of shared devices to protect your account.

Still Have Questions?

Our support team is ready on WhatsApp, phone, and in-person visits.

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Here to help every farmer thrive